Mango is a Spanish clothing retailer.
Reasons to call the Mango contact number:
- To report a late/missing delivery.
- To track an order.
- To make a stock enquiry.
- To find your nearest Mango store.
- To buy a gift voucher or check a remaining balance.
- To chase up an ongoing refund.
- To make a complaint about a product or customer service experience.
|Head Office||0843 290 7210|
|Customer Service||0843 290 7210|
|Complaints||0843 290 7210|
Mango Opening Hours
|Customer Service||Monday to Friday from 8am to 8pm
Saturday from 8am to 5pm
Mango Head Office
Dpto. de Atención al Cliente
Calle Mercaders 9-11
Pol. Ind. Riera de Caldes
C.P. 08184 Palau-solità i Plegamans
Mango has a range of womenswear products, from basic t-shirts and jeans to dresses and workwear. The retailer also designs and stocks a range of accessories such as bags, shoes, sunglasses, and hats.
Whether you prefer a tailored style or stay active in sportswear, Mango has a style to suit you. Choose from polos, knitwear, trench coats and blazers, as well as shoes and other accessories.
Make your child the most stylish in town, with a selection of Mango clothes such as dresses, beachwear, and basics.
The Mango plus size collection goes up to size 26, with all types of styles including denim, shapewear, and beachwear.
Mango has several delivery methods to choose from to suit different budgets and timeframes. They are:
- Delivery to store- Free of charge, 4-11 working days.
- Standard- 2 to 4 working days.
- Express- Within 48 hours.
- Urgent- Within 24 hours.
- Collect+- 3-6 working days.
Returns and exchanges
There are different ways to return an item to Mango. They are:
- Return to store within 30 days.
- Home pick up- Courier collects your parcel.
- Return to post office.
For exchanges, you can request one when you make your return. Just state on the delivery note which item you would like to exchange and the new size. If your size isn’t available, you’ll be given a refund. If you wish to exchange for a different item, you must follow the usual returns process and make a new order.
Popular Questions About Mango
Where to buy Mango clothes online?
You can purchase Mango clothes directly from the website, or from other retailers such as House of Fraser, John Lewis and ASOS.
Where are Mango clothes made?
Mango clothes are made in Spain, at the Hangar Design Centre in Barcelona, near the company headquarters. For more about the origin of Mango products, call the contact number on this page.
Reserve in store
You can reserve your items online and then collect them from a Mango store. Choose the item that you want from the website and click find and reserve. Once the item’s availability has been confirmed, you’ll get a confirmation email and you have 48 hours to pick the item up. When you arrive in store, just ask a sales assistant for your reserved item and then try it on and pay.
Gift vouchers and gift cards
You can purchase a gift voucher to give to your loved ones. You can choose the amount of the voucher from £25-£250. You can buy a gift voucher online and have it sent to the recipient via email. Gift vouchers can only be spent online; for in-store purchases, you’ll need to opt for a gift card.
How can I track my order?
If your order is to be delivered to your home, you can see the status of the order anytime in ‘my orders’ in the account section of the website. If you’ve opted for store delivery, you will be informed by email when your order arrives at the store. You have up to 15 days to collect it. For Collect+ orders, you’ll be sent an email and a text confirming your order has arrived.
How long do I have to return or exchange an item?
You’ll have 30 days from receiving your order to return or exchange it.
Am I able to cancel or change my order?
Mango does not allow customers to cancel or change their order after placing it.
Which payment methods does the Mango website accept?
You can pay with a credit/debit card such as Visa, Mastercard, Maestro or American Express. You can also pay with Paypal and Paypal Express Payment, which links to your Mango account.
I can’t find the size or colour of an item that I like. What options do I have?
You can click ‘I want it’ and you’ll get an email when it is available. You can also add it to your wishlist and you’ll get an email, or locate a garment in store.
I have received my order but there is an item missing, what has happened?
Double check your email to see if Mango has sent you an email to tell you that one item may not be available. If this has occurred, you’ll receive a refund.
When I put an item in the basket, is it reserved automatically?
Including an item in your shopping basket does not guarantee availability. An item may still sell out whilst it is in your basket. You can save time when ordering by creating a Mango account and logging in.
Mango was founded in Barcelona by two brothers, Isak Andic and Nahman Andic. The first Mango website was created in 1995, with the first physical store arriving five years later in 2000. A men’s line was created in 2008 and in 2014, footballer Zinedine Zidane became the face of the Mango Man campaign.
Mango has around 12,000 employees, with almost 2,000 working at the design headquarters in Barcelona. Mango is the Spanish retailer with the most stores in Spain, but the area with the largest amount of Mango stores is Istanbul, Turkey.
From 2011, supermodel Kate Moss was Mango’s muse, featuring in a campaign shot by the notorious photographer Terry Richardson. She was later replaced by the Australian model Miranda Kerr.
In 2014, the company turned over a profit of over 2 billion Euros.
For more information about Mango stores and products, call the Mango contact number on this page.