03456 100 359

The team will be able to answer questions you might have to do with purchasing John Lewis Insurance, helping you get a quote or to make an enquiry.

You can also use the number to set up a John Lewis Gift List, perfect if you’re having a special celebration and would like to provide a gift list for friends and family to purchase from. You can register your first list over the phone, and set up the list of gifts you’d like to receive online.

Phone this number as well if you’re a supplier and looking to work with John Lewis, you will have to provide information including your company name, a description of your products, your current stockists, as well as social media handles. They will let you know if John Lewis would like to pursue discussions about a possible collaboration.

Customer services


They can give you an update on any orders you have placed, and can also help if you are having problems placing an order online. If you are looking to find out the latest on your order, have your order number to hand to give to the person on the line as this can help them locate your order quickly.

You can also phone this number to set up an appliance installation and disposal or recycling of your old appliance, the customer service team will be able to set this up for you at your earliest convenience.


From Warehouse Manager to Retail Assistant, John Lewis believes every role is more than just a job and you’ll be part of the John Lewis Partnership, when you call the number above you can find out exactly what that means.

If you have already applied for a role within the John Lewis company, you can also phone this number to check the current status of the application.



John Lewis asks that you speak to the manager or call the shop if you have been in a particular store, but if you prefer or still aren’t happy with the response then phone the number.