0800 279 4793

You can call Benefit Cosmetics on the phone number above or contact Benefit customer services by sending an e-mail to benecaresuk@benefitcosmetics.com or customercareuk@benefitcosmetics.com.

Benefit Customer Service Department Opening Hours

Days Opening Hours
Monday- Friday 8am-6pm
Saturday Closed
Sunday Closed

Benefit Head Office Address

Department Address
UK Head Office Greenwood House 91-99
New London Road
United Kingdom

Reasons to contact Benefit customer service:

  • For assistance with finding your nearest Benefit counter.
  • To book an eyebrow appointment.
  • To find out more about a product.
  • For information about working for Benefit.
  • To make a complaint about a Benefit product, service or an employee.

Benefit Cosmetics

Benefit Cosmetics is a makeup brand which hails from San Francisco, California. The company focuses on comic-book style packaging with a feminine twist. Benefit is perhaps most well-known for their eyebrow products, but they have a full range of makeup products, such as:

  • Mascara
  • Bronzer
  • Concealer
  • Primer
  • Lip and cheek stain
  • Powder
  • Foundation
  • Highlighter
  • Brushes
  • Colour corrector
  • Gift sets

Benefit: How to apply High Beam?
Are Benefit cosmetics vegan?

If you wish to try several products, you can build your own makeup kit. You will get a free bag that you can select products for and receive a full-size gift for free. You can choose from the 'best of Benefit' package with the most iconic products or 'bold and BROWtiful' where you can choose three eyebrow-related products. With the best of Benefit package, you can choose one face product such as foundation, powder or primer. You then select something for your cheeks such as bronzer, cheek tint or brightening powder. You can then choose something for your eyes such as mascara, eye gel, eyeliner or eye cream. You can then select a free gift from cream eyeshadow, lip gloss or lip balm. If you opt for the bold and BROWtiful package, you choose one product to shape and fill the brows such as a primer or pencil. You then choose something to style them such as a gel or highlighting pencil. You can then get an eyebrow gel before selecting a free gift which is an eye kit with mascara and eyeshadows.

Benefit Cosmetics Gift Sets

Each Christmas, Benefit releases a new range of gift sets to give to your loved ones or keep for yourself. Alongside the Christmas sets, there are year-round gift sets. Here is an example of some of the gift sets that you can buy.

Girl O'Clock Rock

This is an advent calendar to celebrate the 12 days of Christmas with some of Benefit's bestsellers in a mini form such as the Porefessional primer and the Hoola bronzer.

Dolly Darling

Another Christmas 2016 set, this cute set contains a Roller Lash mascara, Hoola bronzer, Porefessional Primer and Gimme Brow! eyebrow gel.

B.right! On Girl!

A four piece set of limited edition skincare.

How to Look the Best At Everything

This set comes in three tones- light, medium and deep. It contains a primer, foundation, concealer, powder and a brush.

Do the Hoola

This bronzing kit contains a mini bronzer, liquid bronzer, tinted lip balm, mascara and lip gloss.

Primping With the Stars

Contains iconic Benefit favourite products such as mascara, cheek stain, highlighting balm and primer.

Benefit Cosmetics Beauty Bar

Larger Benefit counters have a beauty bar, which provides a range of beautician services. The most popular service is the brow wax and tint to transform your eyebrows. However, the beauty bar offers a range of other services including facial waxing, bikini and body waxing, lash applications and spray tans. You can also have your makeup applied for you in just 30 minutes, which is perfect if you are in a hurry or just want to learn more about a new product or makeup trend. For some Benefit beauty bars, you can book an appointment online- simply enter your postcode at the Benefit website to see if your local counter allows online appointment booking.

Benefit Cosmetics Jobs

Benefit is a great company to work for because not only do you get free makeup, you get career progression. Whether you choose to work on your local Benefit counter or in the head office in Essex, you'll find a great workplace culture as the company believe it is important to build friendly relationships with customers. Here are just some of the benefits that come from working at Benefit:

  • Free makeup/employee discount scheme
  • Five weeks holiday
  • Bonus/commission schemes
  • Loyalty rewarded with gifts and treats
  • Passport programme to reward development
  • Pension scheme for all employees
  • Employee assistance program
  • Summer time working

Here are some of the roles available for working at Benefit:

  • Business Manager
  • Account Manager
  • Beauty Advisor
  • Brow Expert

Benefit Cosmetics Reviews

Here are some of the reviews for Benefit products, taken from the Benefit website.

Roller Lash curling mascara

"The packaging is gorgeous and the effect on my lashes is incredible"

Gimme Brow eyebrow gel

"This is the only brow product I use and I cannot live without it"

Hoola bronzer

"Buildable and easy to blend with a matte finish"

Porefessional face primer

"It really minimises pores and is a great base for makeup"

Popular questions about Benefit

Benefit: How to apply High Beam?

You should apply slight dots of High Beam to your cheekbones, bridge of your nose, Cupids bow and forehead before blending.

Are Benefit cosmetics vegan?

According to the Benefit website, Benefit does not test on animals but cannot make any claims to be vegan. There may be trace elements of products which have been tested on animals. Benefit also sells in China where animal testing is required by law.

About Benefit Cosmetics

In 1976, identical twins Jean and Jane Ford opened up a makeup shop in San Francisco called the Face Place. In 1990, the store was renamed to Benefit and the first counter opened in Henri Bendel, New York. In 1997, the brand came to the UK, launching at Harrods in London. In 1999, the brand was acquired by Moet Hennessy- Louis Vuitton, a leading luxury products group. In 2008, Jean and Jane's daughters Maggie and Annie joined the brand to bring it to a new generation.

For more about Benefit cosmetics, call the customer service team.