0191 417 6118

Call the Fashion Bible phone number or send an e-mail to customerservice@thefashionbible.co.uk for assistance.

Fashion Bible Customer Service Opening Hours

Department Opening Times
Monday to Sunday 9am-5pm

Fashion Bible Head Office Address

Department Address
Head Office Alexander House
Station Road
NE38 7BD

What is The Fashion Bible?

Why would I call the Fashion Bible contact number?

  • To trace an order which is late to be delivered or missing.
  • To enquire about the progress of a return.
  • To find out more about the size and fit of Fashion Bible clothes.
  • To get more information about working for Fashion Bible.
  • To make a complaint about a poor quality garment or customer service experience.

Fashion Bible Clothing

The Fashion Bible is an online fashion store that focuses on celebrity trends, creating affordable clothing influenced by them. Over a hundred new items arrive on the website each week, having been carefully picked by the Fashion Bible's knowledgeable and experienced team. The Fashion Bible also likes to help customers style their items by giving out fashion tips and advice to get the most out of their outfit.

Clothing can be separated into the following categories: dresses, jumpsuits, tops, lingerie, jackets, swimwear, knitwear, trousers and plus size. You can also shop by trend, for instance, the current trends are bohemian and luxe. You will also find a full range of shoes from over the knee boots to casual flats. Lastly, you will find accessories such as bags, jewellery, sunglasses, tights, hats, phone cases and belts.

If you know someone who enjoys shopping regularly at the Fashion Bible, you can purchase a gift voucher for them. Gift vouchers start from as little as £10 and are available to purchase on the website under the accessories section. The gift vouchers are available in denominations of £10, £20, £50 or £100. The gift voucher is redeemable on all items and is valid for 12 months from the date of purchase, but is non-refundable.

Fashion Bible Student Discount

If you use the student discount service Student Beans, you can get 15% discount when you shop at the Fashion Bible. All you need to do is register with Student Beans, verify your student status and get a code to use. Registering for Student Beans is very quick and easy, you can use Facebook or Google+ to log in and set up an account.

Fashion Bible Delivery

The price that you pay for delivery will depend on which method you choose.

Standard delivery will take around four working days to arrive and currently costs £3.95. If you order before 5pm and choose next day delivery, you will receive your order the next working day. For orders placed after 4.30pm on Friday, you will receive your order on the following Tuesday. Next day delivery costs £5.95.

International delivery is also available, but the time it takes depends on the delivery location. For Europe, the estimated delivery time is 10-15 days. For the USA and Canada, the estimated time is 7-14 days. Once the order arrives in your country, the recipient is responsible for the payment of any customs charges.

Fashion Bible Return Fashion Bible Clothing

The Fashion Bible has a returns policy in place. Sale items are non-returnable but for any other purchase, you have 14 days to return it. For Europe/international orders, you have 21 days. Items must be returned unused and any items with a makeup/perfume/deodorant stain will not be refunded. Lingerie, swimwear, bodysuits and pierced jewellery are non-returnable. Remember to get proof of postage when you send the item in case it gets lost on the way; if you don't have proof of postage, you may not be refunded. You will have to pay for the return and if you send items outside of the timeframe you won't be refunded and nor will the item be sent back to you.

Exchanges are available for the same product in a different colour or size. Your exchange will be sent to you free of charge, pending approval from the Fashion Bible. If the exchange cannot be processed, you will be given a full refund minus the delivery fee.

Popular questions about the Fashion Bible

What is the Fashion Bible?

The Fashion Bible is an affordable womenswear fashion retailer, based in the UK and focusing on celebrity trends.

About the Fashion Bible

The Fashion Bible was founded by a mother and daughter duo from Washington, Tyne & Wear. The twosome had already tested the online fashion world by running a successful eBay store before deciding to take the plunge and launch their own website. Since then, the brand has grown and earned a great reputation, having been endorsed by celebrities such as Ariana Grande and Katie Price.

The Fashion Bible has also had success with two celebrity ranges. Holly Hagan from the UK TV programme Geordie Shore modelled a collection for the brand back in 2014 which was immensely popular due to Holly's social media following. More recently, earlier in 2016, the Fashion Bible released a collection with Sophie Gradon, who at the time was starring on the reality TV show Love Island. The collection of dresses, swimwear, chokers and jumpsuits was so popular that Sophie has recently launched a new range with the brand which is once again selling well.

Across social media, the Fashion Bible has around 500,000 followers, putting it in a similar league to the likes of Pretty Little Thing.

The company's ethos is to help customers get an outfit for less than £20.

Alternative Contact Methods

You can contact the Fashion Bible on Facebook here.

You can also follow them on Twitter @UKFashionBible.

You can follow them on Instagram @thefashionbibleUK.

Lastly, you can see photoshoot action and collection previews by adding the brand on Snapchat- Thefashionbible.

If you are a fashion blogger seeking a collaboration with the Fashion Bible, you can get in touch with them by emailing Bloggers@thefashionbible.co.uk for assistance.

For more information about the Fashion Bible products, services or for help with making a return or even working for the brand, call the Fashion Bible customer service contact number found at the top of this page.