020 7580 9512

John Zack Customer Service Opening Times

Days Opening Hours
Monday- Friday 9am-5pm
Saturday Closed
Sunday Closed

John Zack Head Office Address

Department Address
Head Office 63 Great Titchfield Street
West Central
London
W1W 7PR

What are the delivery rates at John Zack?
How do I return an item with John Zack?
Where can I buy John Zack products?
Who owns John Zack?
Where is the John Zack Head Office address?

Why would I need to contact John Zack customer service?

  • To find out more information about a certain clothing item, or when an item will be coming back into stock
  • To query where your order is and whether it has been posted yet
  • For information on returns if you are unhappy with your clothing
  • To make a complaint about previous customer service with John Zack

John Zack Dresses

John Zack is a popular brand due to their high-quality dresses, available both online from their web store, and on ASOS, where they are also sold along with other products in their range. If you wish to browse John Zack's range of dresses -brows their website. From maxi dresses, wrap dresses, short and long sleeve, you'll find the perfect dress for that special occasion with John Zack. Alternatively, you can also browse the ASOS website, where you can also find a wide selection of John Zack dresses. If you're looking for other outfit choices, such as playsuits or jumpsuits, John Zack also stock these products. Why not browse through their website today.

John Zach ASOS

John Zack also has products on the ASOS website. To find out more information on certain products, simply click on them and you will be able to view product specifications, as well as more images and a catwalk video of the product. With ASOS, delivery costs £3 for orders under £20, and is free on orders over £20. ASOS also offer free returns, and provide you with a pre-paid label for your parcel if you wish to retun an item to them. For more information on returns from the John Zack online store, ring the number above and we will connect you to a member of staff at the John Zack customer service line.

John Zack Collections

John Zack, although popular for their dresses, also sell a number of other items on their website. Whether you're after jumpsuits, skirts, playsuits, or more formal attire, search through their collections to find the perfect product for you. If you would like to know more about a certain product from John Zack, ring the number above and a member of staff will be able to help you with your query. John Zack bring out new collections annually, and you can find new season clothing by checking their website. John Zack can also be found at House of Fraser online and in store.

John Zack Weddings

If you're looking for that perfect wedding or formal event outfit, John Zack is perfect for you. The company has a range of outfits which are perfect if you want to wow a crowd, or that someone special. If you would like to know more information about a certain formal or wedding outfit available from John Zack, ring the number above and a member of staff will be able to help you with your query. You can find a range of colours on their site, and dresses with sparkle to make your outfit pop.

FAQ's

What are the delivery rates at John Zack?

All orders on the John Zack website over £20 include free delivery. Items usually take around 3 to 7 days to arrive at customers, and orders placed after 4pm will not be processed on the same day. If you are ordering clothes from within Europe, delivery costs £10 at a flat rate. All items on ASOS cost £3 to ship to customers, and are also free if you spend over £20. Next Day Delivery costs £5.95. If you are ordering from outside of Europe, ring the number above and a member of staff from John Zack customer service will discuss worldwide delivery with you.

How do I return an item with John Zack?

ASOS have free returns on all items sold to customers, simply wrap up your item and send it back to ASOS with the prepaid delivery sticker. Then take the package to your nearest Royal Mail. If you have ordered through the John Zack website, you can return your items via Royal Mail to the following address:

John Zack Retail Ltd.
63 Great Titchfield Street
London
United Kingdom
W1W 7PR

If you have bought John Zack clothing through House of Fraser, take your items back to your nearest store for a full refund or replacement garment.

Where can I buy John Zack products?

You can buy items from John Zack on their website or over on ASOS. John Zack are also sold at House of Fraser both online and in store.

Who owns John Zack?

John Zack is a family run retailer based in London. They market themselves as an affordable high-quality fashion brand for affordable prices.

Where is the John Zack Head Office address?

The John Zack Head Office Address can be found below:

63 Great Titchfield Street
West Central
London
W1W 7PR

About John Zack

John Zack is an affordable family-run fashion brand in the heart of London. The company sells on-trend and up to date fashion must-haves, as well as closet staples. Below is a video from Designer Desirables on youtube modelling a dress from John Zack. For more information on John Zack regarding their clothes, or for more information on the company itself, ring the number above. We will connect you with a member of staff who can help you with your query.