0344 576 6444

River Island Contact Number Opening Times

Department Contact Number
Monday to Sunday 08.00 - 20.00

River Island Head Office Address

Department Address
Head Office River Island, Chelsea House, Westgate, London, W5 1DR

Which company delivers for River Island?

Where sells River Island vouchers?

Where are River Island clothes manufactured?
River Island - US

Why would I need to call the River Island contact number?

  • To find the location of your nearest River Island store.
  • To trace a specific product to find stock.
  • To find out more about working for River Island.
  • To get washing instructions for a product.
  • To make a complaint about a River Island product, store or employee.

River Island

River Island is a clothing retailer. The brand caters to women, men and children through its range of trend-led fashion. For women, there are dresses, tops, jeans, coats, swimwear, knitwear, lingerie, shoes, bags, jewellery and nightwear. For men, there is everything from casual jeans and t-shirts to full suits for formal occasions and workwear. There is also children's clothes- the mini range for girls and boys aged 0-5 years and the full children's range for ages 3-12. Often you will find children's clothes to compliment adult's clothes so that mother and daughter or father and son can co-ordinate their outfits. You will also find novelty gifts and accessories in store and online.
River Island - US

River Island Sale

River Island has regular sale periods throughout the year. A large sale is launched on Boxing Day and runs through until the end of January. There is also a large sale in the summer, usually around July, which runs until mid-August when the stock changes to Autumn/Winter clothing. Alongside the sales, River Island will occasionally have flash sale periods on a specific type of clothing such as denim or handbags.

River Island Jobs

Whether you wish to work in the head office in London or on the shop floor in your nearby town, River Island will have a role to suit you and your skills. In the head office, you could work in visual merchandising, safety & loss, marketing, press & PR, IT, HR, facilities, finance, e-commerce, production, merchandising, design and buying. The company also offers placements for undergraduates which run for 12 months in divisions such as buying, garment technology and PR. You'll get hands-on experience working on a range of projects and you might even be offered a permanent role after you graduate. Lastly, if you wish to work in-store there are several roles from sales advisor to store manager, brand manager to operations manager. To be a manager you must be interested in fashion and comfortable with leading a team.

River Island Discount Code

You will occasionally find River Island discount codes online, usually to coincide with the aforementioned flash sales that occur. You may also find the discount codes in fashion magazines such as Elle or Look magazine for around 20% discount. The magazines will give you a small card to take into your nearest River Island store or a code to use online. Unfortunately, River Island doesn't offer a regular student discount. Instead, you may find that there is student discount over certain periods such as Fresher's Week or the end of the semester.

River Island Opening Times

The majority of River Island stores follow regular retail opening times, from 9am-5.30pm Monday-Saturday and 10.30-4.30pm on Sundays. However, some of the larger stores in city-centre shopping centres may keep later opening hours in line with the shopping centre. For example, the River Island in Manchester Trafford Centre is open from 10am-10pm on weekdays, 10am-9pm on Saturdays and 12pm-6pm on Sundays. For verification on your local store's opening hours, check online or call the River Island contact number on 0844 453 0170.
River Island - US

Popular questions about River Island

Which company delivers for River Island?

The company that delivers for River Island depends on which delivery method you select. If you choose express delivery, your parcel will be delivered by Hermes the next day if you place your order before 9pm. This is due to a running contract between Hermes and River Island since 2013. However, if you choose standard delivery or another method, the chances are that another courier will deliver your order.

Where sells River Island vouchers?

River Island gift cards are available to purchase instore and online. The gift card makes a great present as you can purchase it in any style and load it with any amount from £2 upwards. River Island stores also accept Love2Shop gift vouchers which can be redeemed in a number of popular high street outlets such as Argos, Debenhams and HMV.

Where are River Island clothes manufactured?

River Island operates a global network so there are suppliers all around the world. The company has an Ethical Trading Initiative to ensure that the business builds good relationships with suppliers in other countries and keeps up to date with the legislation and working environment standards of other companies. Buying and technical teams regularly visit the factories abroad to support this and to help identify areas where it could be improved. In 2012, River Island moved some of its production to Britain, which helped the company respond to trends quicker and support the UK economy.

About River Island

The origins of River Island can be traced back to 1948, when Bernard Lewis opened a store selling knitting wool in London. By 1965, under the name Lewis Separates, the chain had 70 stores and was rebranded to Chelsea Girl. In 1982, the company expanded into menswear with Concept Man stores. The two companies merged in 1988 to become River Island. Five years later, the company opened the first store in the Republic of Ireland, followed by store launches in the likes of the Middle East, Russia and Poland.
Today, River Island is still owned by the Lewis family. It has over 300 stores in the UK, South Africa, Chile, Ireland, Ukraine, Belgium and the Philippines as well as a website which ships to over 100 countries.

For more about River Island, call the contact number on this page.