0161 277 7046
Little Black Dress is a clothing company from the UK.
Little Black Dress Customer Service Opening Hours
Little Black Dress Head Office Address
|Head Office||Old School House, Thirsk Street, Manchester M12 6PN|
Reasons to call Little Black Dress Customer Service:
- To inquire about the status of an order that you have placed.
- For more information about the returns process.
- For help with caring for a Little Black Dress garment.
- For assistance with sizes.
- To make a complaint about a Little Black Dress item.
Little Black Dress Clothing
Little Black Dress is an online fashion retailer based in Manchester. The website has over 80 brands from the high street and independent labels that have been handpicked by the team to make you look your best for any occasion. You will find dresses for a graduation ball, summer wedding or Friday night drinks with the girls. The dresses are in various styles such as bodycon, maxi, cocktail, maternity or jumpsuits. If you are particularly fashion conscious, you can shop by trend i.e. embellishment, velvet dream or metallic dresses. You'll also find great accessories to go with the dress such as shoes, jewellery, jackets, hosiery and bags. Lastly, shapewear makes a great foundation for a dress as it smoothes all the lumps and bumps- you'll be able to buy that from Little Black Dress too, building your entire outfit in one go. Occasionally, you'll find sale products so you may be able to grab yourself a bargain for that special occasion.
Little Black Dress Brands
Here are some of the brands that have been handpicked by the Little Black Dress team to be stocked on the website:
- Alexi London
- Boux Avenue
- Caroline Beyll
- Dynasty London
- Emile Vidal Carr
- Forever Unique
- Ginger Fizz
- Hemera London Couture
- Jones and Jones
- Little Mistress
- Nadine Merabi
- Novo London
- Ruby Ray
- Virgos Lounge
- Zibi London
Little Black Dress Delivery
There are two options for UK delivery.
Standard delivery is free of charge and takes 2-5 days. Most of the dresses will be sent directly from the brand to you via Royal Mail First Class Signed For or a similar courier service. A signature may be necessary upon delivery so make sure someone is in to receive the package.
Next day delivery is available if you require a dress for an event urgently. It costs £7.99 and you must order before 12pm Monday-Thursday in order to receive your items the next day. Orders made on a Friday will be delivered on a Tuesday as Little Black Dress does not currently offer next day delivery.
Little Black Dress also ships internationally. Here you will find a full breakdown of where they deliver and the charges. You should allow 10 working days from the date of the order for your items to be delivered. International orders may be liable to pay customs duties so you should be prepared to pay this upon arrival of the item in your country of delivery.
Little Black Dress Returns
If for any reasons the items that you have purchased from Little Black Dress are unsuitable, you have 28 days from receiving them to return them. You have to return items to individual brands rather than to Little Black Dress, so make sure you follow the instructions on the delivery note. Returns must be sent back at your own expense- Little Black Dress advises that Royal Mail Second Class Signed For is the most economical way to do this. The refund can take 10-14 days to go back into your account.
You are able to make an exchange but only for a different size of the same product. Exchange requests are reliant on stock availability. However, Little Black Dress advises that you make a new order for the alternative size as exchanges can only be sent out once the unsuitable item has been received so it could take a while for the new size to get to you.
If you need help with finding a special dress for an occasion, the Little Black Dress team can give you personalised style advice. They can help you find the right dress for your body shape and budget, tell you about the latest trends so that you are in the know, assist you with accessories and advise you on dress code regulations for the races, charity balls and weddings. The advice is totally free and is available through a contact form on the Little Black Dress website which you can find here.
Popular questions about Little Black Dress
Which courier delivers Little Black Dress internationally?
Once you have ordered your item to be shipped internationally, a suitable courier will be chosen depending on the weight and size of your package.
How to know when Little Black Dress has received a return
Little Black Dress will only be able to process a refund when they have confirmation from a brand that they have received the item and it has passed a quality check. Once they have received this confirmation, you will get an email informing you of your refund being processed.
How to track Little Black Dress order?
You can check your order status by logging into your online account. Most brands will also confirm a tracking number in an email sent to you at the point of dispatch. If you believe that your order could be missing or you require more information, call the Little Black Dress customer service number on this page.
About Little Black Dress
Little Black Dress acts as an online marketplace for a mixture of luxury and independent fashion brands. It enables customers to find glamorous dresses for any occasion from a black tie ball to workwear.
For more information about Little Black Dress, call the customer service number on this page.