0330 995 1915

Shop Lavish Alice

Why would I need to use the Lavish Alice contact number?

  • To return an item.
  • To track an order.
  • To report a missing/late delivery.
  • To buy a gift voucher.
  • To get stock updates about an item.
  • To ask about careers at Lavish Alice.
  • To make a complaint about an item or customer service.

Lavish Alice Opening Hours

Department Opening Hours
Lavish Alice 9am-5.30pm, Monday to Friday

Lavish Alice Head Office

Department Location
Lavish Alice 33, Irlam Business Centre, Soapstone Way, Manchester M44 6RA


Lavish Alice aims to provide customers with premium and unique fashion. The clothes are designed in-house; drawing inspiration from catwalks all over the world, street style and timeless clothing pieces that never go out of fashion. The designers focus on basics alongside statement pieces, ensuring customers are always ahead of the trend.

The brand also has a smaller shoe collection of heels and flats. The brand also has a carefully curated collection of accessories, such as tote bags, sunglasses and jewellery.

The Lavish Alice website stocks shoes and accessories by Pieces and sunglasses by the brand Quay Australia.


Lavish Alice has several different delivery options to suit customers. All orders placed in the UK are free delivery and arrive within 1-5 days. The company also offers guaranteed next day delivery for £5.99. For international customers, fees vary depending on location and can take anywhere between 1-10 days.

If your Lavish Alice parcel is lost or delayed, do not hesitate to contact customer services using the phone number above. On the website Trust Pilot, Lavish Alice is heavily praised for its personal approach to customer service, with staff members being named individually for their responses. On one occasion, a customer received the wrong dress, so the right one was sent out to her the next day and the wrong one collected free of charge.


Lavish Alice will accept returns within 14 days of purchase. Items must be in an unworn and unused condition, as well as in the original packaging. The items must still have the swing tag attached, if this isn't in place the item will be sent back to you or you'll be issued with a credit note. It is especially relevant to note that for hygiene reasons, Lavish Alice will not refund swimwear, lingerie or earrings.

Gift vouchers

You can purchase a gift voucher from Lavish Alice. You must enter the email address of the recipient, who will then receive an automatic email which informs them that they have a voucher to spend at Lavish Alice. Once the person has registered with the website, funds will be added to their account. Gift vouchers will be sent on the date that you specify at the point of purchase. The gift voucher will be valid for 12 months and you can choose the value.

Student discount

Students can get 25% discount at Lavish Alice. This is available by registering with Unidays and verifying your student status using a university email account.

Popular Questions About Lavish Alice

Where stocks Lavish Alice?

Lavish Alice is stocked in a range of places. You can purchase directly from the Lavish Alice website or third party retailers such as Topshop, Very and ASOS. You may also find high-end independent boutiques in your local area will stock the brand.

What are Lavish Alice sizes like?

According to Lavish Alice's Twitter account, most of their pieces run true to size, but it can vary. For that reason, it's recommended that you purchase an item in your normal size and if you need to return the item, don't worry as this is possible through an easy returns process.

Where is Lavish Alice based?

Lavish Alice is based in Manchester at the Irlam Business Centre. Other businesses nearby include the Brewing Emporium, Aquamatic Limited and Corroventa.  You can find the full company address in the table at the top of the page. If you need directions, you can call the phone number on this page and one of the customer service team will be glad to assist you.

What is Lavish Alice?

Lavish Alice is a fashion brand which focuses on premium, trend-led products at a relatively affordable price. The brand is popular with celebrities, with Lindsay Lohan even designing a collection for them at one point. The brand became known for their playsuit style, which was reproduced every season in a different fabric. Today, the brand is more well known for their cape sleeves, which feature on blazers, dresses and playsuits.

About Lavish Alice

Lavish Alice was first of all founded by two university graduates; Lee Bloor (Creative & Marketing Director) and Matthew Lucian (Retail and Operations Director) who met during their time in education. This meeting sparked the beginning of a 10-year working relationship, in which the duo have created a premium brand which is setting the standard for innovative, trend-led fashion. Lee and Matthew have an impressive book of contacts, from industry influencers to journalists and photographers including the likes of Rankin.

The design team works in-house to design the products using techniques from couture-level design. The brand recently hired a new designer, pattern cutter and garment technologist to take the label into a new direction with the aim of creating pieces that fit flawlessly in addition to being great quality.

Lavish Alice has a following which includes celebrities and influencers. This includes Kendall Jenner, Gigi Hadid, Joan Smalls and famous fashion bloggers.

The brand operates from an industrial loft design studio. This is because the directors wished for a centralised space which would be a home from home for the dynamic team.

For campaigns, Lavish Alice focuses on editorial photography, which as a result brings the collections to life in a clean, minimalist manner which has become their trademark.

Lavish Alice is currently stocked at the likes of ASOS, Topshop, Nasty Gal and Revolve. In addition to this, it is stocked at 400 luxury boutiques both in the UK and internationally. Furthermore, worldwide presence is increasing in continents such as America and Australia.

Finally, for more information about Lavish Alice, call the contact number on this page.