0161 828 8888

Harvey Nichols Helpline Opening Hours

Days Opening Hours
Monday- Friday 9am-8pm
Saturday 9am-8pm
Sunday 11am-6pm

Harvey Nichols Head Office Address

Department Address
Head Office 365 Chiswick High Rd, Chiswick, London W4 4HS

The luxury British department store, Harvey Nichols was founded in 1831 to bring the latest, cutting edge trends to the people of the UK, and still to this day it manages to do that.

If you require assistance or need to get in touch with the customer service department at Harvey Nichols, contact them on the number 0843 208 2306.

Harvey Nichols stores

You will find Harvey Nichols stores in Knightsbridge, London, Leeds, Edinburgh, Birmingham, Manchester, Bristol, Dublin and a Beauty Bazaar at Harvey Nichols’ store in Liverpool.

The brand has expanded with a landmark OXO restaurant on London’s Southbank, there’s a standout online store, and franchise stores across the globe. There is a store in Al-Faysaliyah in Riyadh, Saudi Arabia, one in Istanbul’s Kanyon Shopping Mall, two stores – The Landmark and Pacific Palace and a Beauty Bazaar in Hong Kong. There’s also a store in Dubai, designed by architecture firm Callison in the Mall of the Emirates, and a store in Kuwait which opened in 2012.

Harvey Nichols has developed their stores to include restaurants, bars cafes, nail bars, hair salons and more. The former marketing director Shadi Halliwell discussed the reasons why they wanted to change up the layout of the stores. She explained that they want customers to come in to find an outfit, and then have the opportunity to have a quick blow-dry, get their makeup done. The idea behind this was so that customers not only leave with a new outfit, but a pair of shoes, a great hairdo, fantastic makeup and a huge smile on their faces.

Beauty Bazaar, Liverpool

In 2012 Harvey Nichols opened Beauty Bazaar in Liverpool on Manesty’s Lane. The store is designed as a one-stop destination for all things beauty, not only is there a wealth of products and brands on offer, but they also offer a selection of services all housed within a luxurious and opulent environment.

It’s an atmosphere where you could spend a whole day and leave feeling a million pound having your hair, nails, eyebrows, tan and more done, buying a selection of products and been wined and dined at the exclusive WOW Bar – a lavish Champagne and Cocktail Bar.

The ground floor is home to international brands including Chanel, Estee Lauder and Estee Lauder, as well as Liverpool exclusives NARS, Creme de la Mer, Tom Ford Colour and Hourglass. You’ll also find firm beauty favourites like MAC, Bobbi Brown, Laura Mercier and more on the ground floor as well as beautiful perfume store housed at the back, which resembles a beautiful book store, only it smells a whole lot better.

Head on up to the first floor where you’ll find the open treatment services, including the Electric Hair Lounge, a Blink Brow Bar and a Nails Inc Champagne Nail Bar, and of course the WOW bar too.

From the first floor, customers can take a dedicated express lift to the second floor for a more discrete range of treatments in the private Beauty Rooms. There are also more specialist services from Beyond Medispa. There are Elemis, Dermalogica and Environment Treatment rooms as well as the Beyond Medispa, which is a truly unique space.

Harvey Nichols brands

There is a huge breadth of brands across the Harvey Nichols’ stores and online in the women’s, men’s, beauty and food and wine departments. Some brands are exclusive to online and some are only available in select stores, but the Harvey Nichols website gives excellent information on what brands are available in individual stores. You can filter out the brands you want to look at in each individual store. High-end clothing brands include Gucci, Saint Laurent, Erdem, Stella McCartney and Cartier. Food and wine brands include Patron, Masons, Les Volcans, The Fine Cheese Company, Sauce Shop and Bramley and Gage.

Available across the beauty concessions, online and inside the Beauty Bazaar store include beauty brands like Charlotte Tilbury, Hermes, Jo Malone, La Mer, Macadamia Natural Oil and Louise Young Cosmetics.

Harvey Nichols restaurants

Harvey Nichols extended their brand with the launch of restaurants, most notably the OXO restaurant which sits on the River Thames. But there are also options for eating inside the stores too, with both Harvey Nichols’ own eateries and other food concessions available in select stores.

The OXO Tower Restaurant, Bar and Brasserie in London is a great place to relax and have dinner with live music, enjoy a cocktail after work or a relaxed lunch with friends. The three dynamic venues are all housed on the eighth floor of the iconic South Bank landmark.

The Knightsbridge store offers The Fifth Floor Cafe and Terrace, which serves the finest seasonal produce. You will find a varied menu offering all-day dining options at the store. There’s also the Fifth Floor Bar in partnership with Grey Goose, as well as the Wallpaper Bar and Kitchen, a cafe by day and bar by night. More offerings in the Knightsbridge store include a Foodmarket, wine shop, Burger & Lobster, Yo! Sushi and Zelman Meats.

Dining in the Dublin store means you have access to Itsa, as well as the Foodmarket and Wine Shop.

The Manchester store offers the Second Floor Brasserie, as well as the Second Floor Bar and Food Market and Wine Shop.

There are numerous choosing when it comes and food and dining in the Edinburgh store. You can eat at The Forth Floor Restaurant, as well as The Forth Floor Brasserie. They also have a Forth Floor Window Bar, as well as a chance to shop the Foodmarket and Wine Shop. You can also eat at Yo! Sushi in this branch of boutique too.

In the Birmingham store, you can shop the Foodmarket and Wine Shop as well as eat at The Harvey Nichols Restaurant.

At the Leeds store, you have the option of the Fourth Floor Cafe, the Fourth Floor Bar, the Espresso bar which is adjacent to the ground floor entrance to Harvey Nichols. You can also enjoy the Fourth Floor Bottle Room, a space dedicated to enjoying the best refreshments on offer at Harvey Nichols, as well as a Foodmarket and Wine Shop.

Finally, at the Liverpool Beauty Bazaar, you can visit the Champagne WOW Bar, where you find an extensive champagne and wine list as well as a selection of delicious cocktails.

Harvey Nichols rewards

Harvey Nichols launched their Rewards scheme to recompense those customers who are loyal to their brand. With the tagline that Everyone Loves a Freebie, their rewards scheme offers a choice of Rewards every three months, rather than just once a year. There’s more than just vouchers to choose from as well, you can redeem them for a one-hour massage or dinner for two. Of course, all depends on how much you spend in store. As you spend more the perks of being on the rewards scheme increases too, with different bands, silver, gold, platinum and black.