You can also use this number to speak to them about deliveries, returns, payments, and website issues you could potentially be experiencing.
If you have a complaint to make about Studio then phone this number too, whether it’s an issue with a specific product or the delivery of ordered items. The customer service team will aim to resolve the issue quickly.
Calling this number can also provide you with further information on the brands that are available through Studio and you can also enquire about stock levels or particular items and whether or not they will become available to purchase again.
Once you have browsed and selected the items you’d like to order, you can then phone the number 0843 816 6761 to put through your order. Just ensure you have all the right product codes, sizes, colours etc to ensure that you get the right products ordered.
When you phone the number you will need to provide the team member with your account number, if you have one, then they will be able to assist you with your query.
You can use this number to discuss any problems you might be having with your account, make payments on your account, if you have problems accessing your account, etc.
You can also use this number to phone Studio if you have attempted to track your order online but there is a problem and can’t access the information.
Returns and cancellations
If you wish to cancel an order placed, please ensure that you call the number as quickly as possible, to have this resolved and have the money put back into your account. Ensure you have the order number to hand when you make the phone call.
If you receive an item that is faulty or damaged on delivery, phone the number immediately to have this processed. When you phone the number give your order number and explain how the item/s are damaged or faulty and the representative will be able to help you come to a solution that’s best for you.