0208 251 7155
TFNC Customer Service Opening Hours
TFNC Head Office Address
|Head Office||1B-1C Melbourne Grove
Reasons to contact TFNC customer services:
- To get more information about a product.
- To find a TFNC stockist near you.
- To track a delivery or report a missing parcel.
- To arrange an exchange or chase up a return.
- To get assistance with making an order.
- To get style advice.
- To make a complaint about a TFNC product or service.
TFNC is a fashion brand designed for women who want to dress glamorously. The brand's dedicated design team creates clothing which aims to impress using sequins, embellishments and jaw-dropping styles straight from the catwalk. New items are added to the website every day and can be delivered straight to your door.
TFNC are most well known for their vast array of dresses, which are suitable for every occasion from the office to the dancefloor. The brand loves to use lace, sequins and embellishment to add personality to the dresses. You'll find every style of dress such as bandeau, bodycon, batwing, shift, skater, cut out, wrap and swing. You can search for your dream dress by colour such as beige, aqua, black, navy, gold, orange, red or white. Dresses vary in price between £30 and £120, depending on the style of the dress. Embellished, longer length dresses will cost more than a simple, plain shift dress. Dresses are available in sizes 6 to 16, so there will be a dress to flatter all body shapes and sizes.
Jumpsuits are a great alternative to a dress for a flattering, evening look. They can be styled with strappy heels to add the glam factor, but keep accessories minimal to avoid over-styling them. TFNC has jumpsuits available in sizes 8-14 in a range of colours such as black, navy, beige, grey, red and white. You can choose from wide leg styles, culotte lengths or cold shoulder pieces to add a twist to the classic look.
TFNC Size Guide
You can find the TFNC size guide here. You should always follow the size guide before you make an order to ensure that you get the right sizes, as sizes can be so different between shops. Get a friend to measure you and always measure your bust whilst wearing a bra to get the full scope of which size you need. You'll also be able to see your size conversion in the USA and European counterparts, which can be useful to know for future reference.
TFNC Discount Code
Popular voucher websites such as Vouchercodes.co.uk, HotUKDeals and Voucher Cloud all have listings for TFNC voucher codes. It's recommended to check the expiry date of the codes before you use them. Current offers listed include 10% off first orders and free delivery. Students can also get 10% student discount when shopping online using the TFNC website- enter the code 'student10'.
Besides the TFNC website, there are several other places to buy TFNC clothing:
- House of Fraser
TFNC Delivery and Returns
There are a few delivery options when you order from the TFNC website. They are:
- Standard delivery- takes 1-5 days, costs £3.99
- Express delivery- next working day, £5.99- place order before 1pm Monday-Thursday.
- Saturday delivery- order by 1pm Friday for delivery on Saturday, £9.95.
Delivery is available outside of the UK. It costs £8.99 for deliveries to Europe and £13.99 internationally.
You have 14 days to return your purchase if you are not satisfied but it must be in an unused and resaleable condition. Providing that the item meets the stipulations, you will be given a full refund minus the delivery charge. Returns must be posted with the returns note or a piece of paper with your name and order details to:
1B-1C Melbourne Grove
TFNC does not offer pre-paid returns so it is your responsibility to ensure that the item reaches TFNC, so it is recommended that you use recorded delivery and retain a copy of the tracking details in the event that your parcel gets lost.
Exchanges are available within 28 days of receiving the item, provided that it is for a different colour or style. To exchange an item, fill out the returns note and follow the returns process as usual. The new item will be sent out to you via standard delivery, or if the size/colour is no longer available, you'll be given a refund.
Popular questions about TFNC
Are TFNC sizes small?
According to Amazon reviews, TFNC sizes can come up small. One reviewer of a lace bodycon dress said that despite being a size 10, they could barely breathe in the small but the large fitted perfectly and this sentiment was echoed by other reviewers.
Where to buy TFNC in Toronto?
There are no physical shops in Toronto to buy TFNC, but the TFNC website as well as the likes of Topshop and ASOS ship internationally so you will be able to order TFNC clothes to Toronto if you wish.
What happens if I miss my TFNC delivery?
The courier company that TFNC uses requires a signature on delivery. Therefore, if you miss a delivery the courier will attempt to deliver to a neighbour and leave a card confirming that they have done this.
How do I know when I have received my TFNC refund?
You will get an email to the email address linked to your TFNC account to confirm that your refund has been processed. It can take 3-5 days for your bank to allocate the funds.
TFNC was founded in 1976. There was a flagship store in Kings Road, Chelsea but the brand no longer has a dedicated store. Instead, there are concessions in several Topshop stores and other retail outlets in London, as well as an online presence